Terms of Service
Last updated: 10 February 2026
1. Agreement to Terms
By accessing or using Smart Drive's services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.
2. Booking and Payment
All bookings are subject to availability. Payment must be made in full at the time of booking unless otherwise agreed. We accept various payment methods as displayed during checkout.
3. Cancellation Policy
Cancellations made more than 24 hours before the scheduled service may be eligible for a full refund. Cancellations within 24 hours may be subject to charges. Please refer to your booking confirmation for specific cancellation terms.
4. User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the security of your account
- Use our services only for lawful purposes
- Not damage or misuse our vehicles or property
5. Limitation of Liability
Smart Drive shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.
6. Changes to Terms
We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting the new Terms of Service on this page.
7. Contact Information
For questions about these Terms of Service, contact us at:
Email: legal@smartdrives.co.uk
Phone: +44 (0) 749 032 9883
Address: Smart Drive UK Mobility Limited, Birmingham, United Kingdom
Note: These are template terms of service. The client should review and customize with legal counsel to ensure compliance with local laws and specific business requirements.